Privacy Policy

1. Introduction

Welcome to LarryChat. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy ("Policy") describes how LarryChat ("Company", "we", "us", or "our") collects, uses, processes, discloses, and safeguards your information when you use our AI-powered chatbot creation platform, website, applications, and services (collectively, the "Service").
By accessing or using the Service, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please think again before use our Service. This Privacy Policy should be read in conjunction with our Terms of Service, which govern your use of the Service. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us during account creation or when updating your profile, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Billing information (payment method, billing address)
• Company information (business name, industry, website)
• Profile information and preferences

2.2 Usage Data

We automatically collect certain information when you use our Service:

• Device information (IP address, browser type, operating system)
• Usage patterns and analytics data
• Chatbot interaction logs and performance metrics
• Cookies and similar tracking technologies

2.3 Content Data

When you upload content to train your chatbots, we process and store that content. This may include documents, PDFs, FAQs, URLs and other training materials you provide.

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our Service
• Process transactions and manage your account
• Send administrative information and updates
• Provide customer support and respond to inquiries
• Analyze usage patterns to improve user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations and regulations.
• To protect our rights, property, or safety
• With trusted service providers who assist our operations (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though disabling cookies may affect Service functionality.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external parties. We encourage you to review their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy was last updated on November 1, 2025. By using LarryChat, you acknowledge that you have read and understood this Privacy Policy.