Terms of Service

Last updated: November 1, 2025

1. Acceptance of Terms

Welcome to LarryChat. These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", or "your") and LarryChat ("Company", "we", "us", or "our") governing your access to and use of our AI chatbot builder platform, including our website, applications, and services (collectively, the "Service").

By creating an account, accessing, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to all the terms and conditions of this Agreement, you may not access or use the Service.

You represent that you are at least 18 years of age and have the legal capacity to enter into this Agreement. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Service

LarryChat is an AI-powered chatbot creation and deployment platform that enables users to build, customize, train, and deploy intelligent conversational AI assistants without requiring coding expertise. Our comprehensive service includes:

  • AI chatbot builder with customizable interface and behavior
  • Knowledge base management and training data processing
  • Customization options for branding, appearance, and functionality
  • Natural language processing and machine learning models
  • Advanced analytics, conversation logs, and performance metrics
  • Integration tools for websites, applications, and third-party platforms

We reserve the right to modify, update, or discontinue any features of the Service at our discretion, with reasonable notice to users when significant changes occur.

3. User Accounts and Security

To access certain features of the Service, you must create an account. When registering and maintaining your account, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate
  • Maintain the security and confidentiality of your password and account credentials
  • Accept full responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or security breach
  • Not share your account credentials with any third party
  • Not create multiple accounts or use another user's account without permission

We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or abusive activity. You are solely responsible for any consequences, losses, or damages resulting from unauthorized use of your account.

4. Acceptable Use Policy

You agree to use the Service in compliance with all applicable laws, regulations, and these Terms. You explicitly agree not to:

  • Violate any applicable local, state, national, or international law or regulation
  • Infringe upon or violate intellectual property rights, including copyrights, trademarks, or patents
  • Upload, transmit, or distribute harmful, offensive, defamatory, or inappropriate content
  • Create chatbots that promote hate speech, violence, discrimination, harassment, or illegal activities
  • Attempt to gain unauthorized access to our systems, servers, or networks
  • Interfere with or disrupt the proper functioning of the Service or servers
  • Use automated systems or bots to access the Service without authorization
  • Reverse engineer, decompile, or attempt to extract the source code of the Service
  • Resell, redistribute, or sublicense the Service without explicit written permission
  • Use the Service to collect, harvest, or store personal data of others without consent
  • Impersonate any person or entity, or falsely represent your affiliation with any entity

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and access to the Service, and may expose you to civil or criminal liability.

5. Intellectual Property and Content Ownership

Your Content: You retain all ownership rights to the content, data, and materials you upload, create, or provide through the Service ("User Content"). By using LarryChat, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, process, store, display, and transmit your User Content solely for the purpose of providing, maintaining, and improving the Service.

Our Content: The Service, including its software, features, functionality, design, logos, trademarks, and all related intellectual property, is owned by LarryChat and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without explicit written permission.

You represent and warrant that you have all necessary rights, licenses, and permissions to use and share your User Content, and that your User Content does not violate any third-party rights or applicable laws.

6. Billing, Payment, and Subscriptions

Subscription Plans: LarryChat offers both free and paid subscription plans with varying features and usage limits. By subscribing to a paid plan, you agree to pay all fees and charges associated with your selected plan at the rates in effect when the charges were incurred.

Billing Cycle: Billing occurs on a recurring basis (monthly or annually) depending on your chosen plan. Payments are due at the beginning of each billing cycle and will be automatically charged to your designated payment method.

Payment Authorization: By providing payment information, you authorize us to charge all fees to your designated payment method. You are responsible for maintaining valid payment information and ensuring sufficient funds are available.

Paddle as Merchant of Record:All payments for LarryChat are processed securely by Paddle, our Merchant of Record. Paddle handles billing, tax collection, invoicing, and payment compliance on our behalf. LarryChat does not store or process full payment card details.

Price Changes: We reserve the right to modify subscription pricing with at least 30 days advance notice. Price changes will take effect at the start of your next billing cycle after the notice period. Continuing to use the Service after the price change constitutes acceptance of the new pricing.

Refund Policy: All fees are non-refundable except as required by law or as expressly stated in our refund Policy. If you cancel your subscription, you will continue to have access to paid features until the end of your current billing period, after which your account will revert to the free plan.

Overages and Additional Charges: If you exceed the usage limits of your plan (such as message volume, storage, or API calls), additional charges may apply as specified in your plan details. We will notify you when approaching usage limits.

7. Data Privacy and Security

Your privacy and data security are of utmost importance to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, store, and protect your personal information and data.

We implement industry-standard security measures to protect your data, including encryption, secure data centers, regular security audits, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any data you input into the Service. We recommend not uploading highly sensitive or regulated information unless you have verified that our security measures meet your compliance requirements.

8. Account Termination

Termination by You: You may terminate your account at any time through your account settings or by contacting our support team. Upon termination, your access to paid features will continue until the end of your current billing period.

Termination by Us: We reserve the right to suspend or terminate your account immediately, without prior notice, if:

  • You violate any provision of these Terms
  • You engage in fraudulent, abusive, or illegal activities
  • Your payment method is declined or invalid
  • We are required to do so by law or regulatory authority

Effect of Termination: Upon termination, your right to use the Service ceases immediately. We may delete your data and content after a reasonable grace period (typically 30 days), after which data recovery may not be possible. You are responsible for exporting any data you wish to retain before termination.

9. Limitation of Liability

To the maximum extent permitted by law, LarryChat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid to LarryChat in the 12 months preceding the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless LarryChat, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any rights of another party, including intellectual property rights; (d) your User Content; or (e) any fraudulent, negligent, or illegal conduct by you or anyone using your account.

11. Changes to Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email to the address associated with your account
  • Display a prominent notice within the Service interface
  • Provide at least 30 days notice for changes that materially reduce your rights

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.

13. Contact Information

If you have any questions about this Terms of Service or our data practices, please contact us:

Email: hello@larrychat.com

Contact: Contact Page

This Terms of Service was last updated on November 1, 2025. By using LarryChat, you acknowledge that you have read and understood this Terms of Service.